Return Policy: Return Policy – DISILFEY At DISILFEY, we strive to offer you products that combine style, well-being, and functionality. If you are not satisfied with your purchase, we offer our return policy to guarantee your peace of mind. 1. Return Period — You have 14 calendar days from receipt of your order to request a return or exchange. — After this period, we will not be able to process your request. 2. Return Conditions — For a product to be accepted, it must: — Be in perfect condition, with no signs of use. — Retain its original packaging, labels, and accessories (if applicable). — Include proof of purchase (order number, receipt, or invoice). 3. Non-returnable Products — For hygiene and safety reasons, returns are not accepted on: — Scented candles, diffusers, humidifiers, and essence bottles once opened or used. — Personalized products or products on special promotion (unless defective). 4. Return Process — Write to us at bedilucalconae@gmail.com with your order number and reason for the return. — We will send you the shipping instructions and address. — Once we receive and inspect the product, we will confirm acceptance of the return. 5. Shipping Costs — If the reason for the return is due to a product defect or shipping error, we will cover the costs. — If the reason is a change of mind or preference, the customer will cover the return shipping costs. 6. Refunds — Once the return is approved, we will issue the refund within 7 to 10 business days, using the same payment method used for the purchase. — Initial shipping costs are non-refundable (except in cases of defective product or shipping error).